Resident Relations Specialist III

ROSS Companies is seeking a detail oriented individual to create a positive impression with community residents addressing any needs/concerns in a professional and diligent manner to ensure customer/resident satisfaction.
Required Experience/Skills
This position requires demonstrated skills in the areas of customer service telephone etiquette and personal contact with the public; 6 months-1 year of customer service background; Excellent interpersonal verbal and written communication organizational and time management skills with ability to multi-task and meet deadlines while working in a fast-paced environment; Proficiency in computer programs MS Word Excel and property management software. Previous multi-family and/ or condominium experience preferred.
Required Education
HS Diploma with some college level courses. College degree preferred.
Some candidates for this position may not possess all of the above-mentioned qualifications and will be considered for employment based on background and experience.
This position will require Saturday and possibly Sunday hours.
We are proud to be an EOE. We maintain a drug-free workplace and perform pre-employment substance abuse testing. You must be authorized to work in the US. No relocation assistance provided

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